RESPONSIBILITES

• Facilitate training and coaching on continuous improvement methodologies, tools, and best practices to build organizational capability and foster a culture of operational excellence.
• Identify, analyze, and implement opportunities to improve efficiency, quality, and operational results through process mapping, root cause analysis, data analysis, and structured problem-solving techniques.
• Partner with leaders to establish key performance metrics, enhance visual management systems, and strengthen routines such as huddles, leader standard work, and performance reviews.
• Work closely with business partners and support teams to share best practices, solve complex problems, standardize processes, and drive continuous improvement initiatives that support organizational goals.

Experience: 3-5 years of progressive experience in process improvement, operational excellence, or continuous improvement roles.

• Experience applying continuous improvement tools and methodologies, including standard work, process mapping, A3 problem solving, 5S, root cause analysis, and data-driven performance measurement.
• Experience applying Lean and/or Six Sigma principles to improve processes, quality, efficiency, and business outcomes.
• Ability to identify process improvement opportunities, analyze root causes, and implement sustainable solutions using structured problem-solving techniques.
• Lean and/or Six Sigma certification preferred.
• Experience in group insurance, financial services, or a similar industry preferred.
• Proven ability to partner with and consult operational leaders and business stakeholders preferred.
• Familiarity with Agile frameworks and change management principles preferred

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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