Job Description

REQUIREMENTS

• Bachelor’s degree or equivalent experience
• 1–3 years of experience in QA, marketing operations, or digital campaign review
• Familiarity with email marketing platforms and campaign QA workflows
• Strong analytical eye — able to catch discrepancies in data, copy, and configuration that others miss
• Understanding of audience segmentation, targeting logic, and suppression requirements
• Methodical, process-oriented approach; comfortable working from checklists and documented standards
• Clear communicator — able to describe defects precisely and escalate risks without ambiguity

Preferred

• Working knowledge of HTML/CSS email rendering
• Familiarity with Salesforce Marketing Cloud or equivalent enterprise ESP
• Experience using defect tracking tools (Jira, or similar)
• Knowledge of AMPScript or dynamic content logic in campaign platforms

RESPONSIBILITES

• Review and validate all outbound campaigns prior to deployment — including email content, subject lines, personalization, and dynamic elements
• Verify audience targeting logic, segmentation, and suppression lists against campaign specifications
• Confirm data integrity: validate that merge tags, personalization fields, and offer content are rendering correctly for the right audiences
• Check all links, UTM parameters, and redirect destinations for accuracy
• Validate platform configuration — send settings, throttling, scheduling, from name/address — against approved specs
• Assess campaigns against brand standards, legal and compliance requirements, and messaging strategy
• Log and track defects in the team’s QA system; communicate findings clearly to Development for resolution
• Own QA sign-off gates in the deployment workflow — campaigns do not deploy without QA clearance
• Review quality-related post-launch issues and feed findings back into QA frameworks and checklists
• Maintain and improve QA documentation, checklists, and testing standards over time

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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